You’re thinking about getting into cybersecurity, and someone tells you to start at the help desk. In this conversation, I spoke with Oliver Plante, vp of support, ThreatLocker at Zero Trust World about why that advice holds up—and what you actually learn on the front lines.
From dealing with frustrated users to introducing security controls without breaking workflows, help desk experience builds empathy and real-world judgment. If you’re just getting started, this is what a solid foundation really looks like.
Huge thanks to our sponsor, ThreatLocker
