Please join us on Friday April 10, 2026 for Super Cyber Friday.
Our topic of discussion will be “Hacking Vendor Trust: An hour of critical thinking about how to build a partnership that spans people and products.”
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Joining David Spark, producer of CISO Series for this discussion will be:
- Nick Espinosa, host, The Deep Dive Radio Show
- Michael Bickford, CISO, New York State Gaming Commission
In preparation for our discussion, think about the following:
- When a vendor’s sales team tells you one thing and their professional services team tells you another, which relationship are you actually buying?
- How do you tell the difference between a vendor who is being honest about product limitations and one who’s just better at hiding them?
- Is there a meaningful difference between a vendor who is transparent and a vendor who has just learned that transparency is good for sales?
- What does a genuine partnership with a vendor actually look like versus a transactional relationship dressed up in partner language?
- How do you deal when there’s a big people change at a trusted partner?
- When every vendor claims to be a strategic partner, what behaviors separate the ones who mean it from the ones who disappear after the contract is signed?
- How should a bad breach response affect your trust in a vendor? And at what point does “they handled the incident well” become a reason to stay versus a reason to question why it happened?
- What’s the right level of access and visibility to give a vendor before trust has actually been established?
- When vendor SLAs are met, but the relationship still feels broken, what’s actually the problem?
It all starts at 1 PM Eastern/10 AM Pacific. At the end of the hour [2 PM Eastern/11 AM Pacific] we’ll switch gears to our meetup where everyone will get a chance to chat face to face.
ALSO…
- We play games during the show, and some players can win prizes! Players in the US can receive prizes as gifts; those outside the US can win gift cards.
Super Cyber Fridays are open discussions where all viewers and listeners are welcome to become participants. Before the scheduled event, connect your webcam and microphone (avoid Bluetooth). During the discussion, if you have a question or comment, let it be known in the chat room and our producer will do his best to get as many of you into the conversation. We look forward to you joining us.